Privacy Policy
Effective date: {{EFFECTIVE_DATE}}
This Privacy Policy explains how {{LEGAL_ENTITY}} ("First Coast Dental Center," "we," "us," or "our") collects, uses, and shares information when you visit this landing page, complete our eligibility quiz, or contact us through this site (the "Site").
This Site is an informational and marketing resource for our EverArch full-arch dental implant services. It is separate from the treatment relationship you may later form with the practice. Protected health information we create or receive while providing dental care is governed by our Notice of Privacy Practices (HIPAA), not this Policy.
1. Information We Collect
- Information you provide. When you complete our quiz or contact form, we collect what you submit — which may include your name, phone number, email address, and your responses about your dental situation and goals.
- Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical and usage information such as your IP address, device and browser type, pages viewed, referring URLs, and the marketing source that brought you here (for example, campaign identifiers in the link you clicked).
- Cookies and similar technologies. The Site and our form provider may use cookies and similar technologies to operate the form, remember your responses, measure traffic, and attribute inquiries to marketing campaigns.
2. How We Use Your Information
We use your information to: contact you about a consultation (including by phone, text, and email); schedule, confirm, and follow up on appointments; evaluate and respond to your inquiry and present treatment and financing options; operate, secure, and improve the Site and our marketing; and comply with legal obligations.
3. Calls, Texts, and Email (Communications Consent)
By submitting your information through the Site, you agree that we and our authorized partners may contact you at the phone number and email you provide — including by automatic telephone dialing system, prerecorded or artificial voice, and SMS/text — about your inquiry and our services, even if your number is on a Do Not Call list. Consent is not a condition of purchase. Message and data rates may apply; message frequency varies. Reply STOP to opt out of texts; use the unsubscribe link to opt out of emails.
4. How We Share Information
We may share your information with: service providers who help us operate the Site and communicate with you (for example, our customer-relationship and form platform, hosting providers, schedulers, and communications vendors), who may use it only to provide services to us; financing partners, if you ask us to help you explore payment options; professional and affiliated entities operating under the First Coast Dental Center / EverArch brand; and others as required by law, to enforce our terms, or to protect rights, safety, and property. We do not sell your personal information for money. We do not currently share your personal information with advertising platforms for cross-context behavioral advertising. If this changes, we will update this Policy and provide an opt-out.
5. Data Retention
We retain your information for as long as needed to respond to your inquiry, provide services, and meet legal, accounting, and recordkeeping requirements, after which we delete or de-identify it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. If you are a Florida resident, you may have rights under the Florida Digital Bill of Rights to access, correct, or delete your personal information and to opt out of certain processing. Residents of other states may have similar rights under their state's laws. To exercise any right, contact us at {{CONTACT_EMAIL}} or (904) 736-7199. We will not discriminate against you for exercising your rights.
8. Children's Privacy
The Site is intended for adults 18 and older and is not directed to children. We do not knowingly collect information from children.
9. Third-Party Links
The Site may link to third-party websites and services we do not control; their practices are governed by their own policies.
10. Changes to This Policy
We may update this Policy from time to time. Changes are effective when posted, and the "Effective date" above reflects the latest revision.
11. Contact Us
{{LEGAL_ENTITY}} (First Coast Dental Center)
10991 San Jose Blvd, Jacksonville, FL 32223
{{CONTACT_EMAIL}} · (904) 736-7199